Industry: Commercial finance and ABL
Size: Trading businesses requiring finance from £200k - £40m
Regions: UK wide
Lenvi Riskfactor client since: 2021
Cynergy Business Finance (“Cynergy”) is the asset-based lending (ABL) division of Cynergy Bank plc, providing flexible funding solutions to UK SMEs.
Supporting facilities from £200,000 to £40 million, the team helps businesses unlock value across a range of assets including receivables, plant and machinery, inventory, and property. In addition, Cynergy offers cash flow loans and export receivables financing, enabling clients to access the capital they need to grow and strengthen their operations.
Cynergy have worked with Lenvi Riskfactor since their inception as a commercial finance and ABL provider in 2021. Many members of the Cynergy team had successfully used Lenvi Riskfactor in previous roles, making it the natural choice when looking for a reliable portfolio and risk monitoring solution to support their new business.
Today, it sits at the heart of Cynergy’s operation, providing trusted insights and efficient workflows across their receivables finance portfolio to support their year-on-year growth.
A complete solution for risk and portfolio monitoring
Lenvi Riskfactor acts as Cynergy’s centralised environment for storing and assessing everything related to a client’s facility, including:
- Risk scores
- Selection criteria
- 12-week reviews
- Overpayment and overfunding requests
- High involvement or credit limit proposals
- Covenant monitoring
- Journals and breach commentary
- Reviews and portfolio review meeting notes
“Lenvi Riskfactor gives us a genuine one stop shop. Everything we need is right there.” – Steve Chambers, Head of Compliance Risk – Cynergy Business Finance
Our latest release, Lenvi Riskfactor V5.4, delivered a number of small but powerful improvements to day-to-day workflows. Improvements that included:
- Smoother UX, particularly around snipping and embedding content within review documents.
- Immediate access to UAT and testing environments.
Thanks to Cynergy’s use of the cloud-hosted Lenvi Riskfactor system, the latest upgrade was completed in 19 days, ensuring minimal disruption and allowing teams to benefit from the new features immediately.
“The upgrade was seamless – no fuss, no interruptions.” – Steve Chambers, Head of Compliance Risk – Cynergy Business Finance
Significant process improvements afforded by the Lenvi Riskfactor system
Cynergy’s systems and processes are built around Lenvi Riskfactor, rather than adapted to it. It is such an integral part of Cynergy’s operations that they’ve established their own Lenvi Riskfactor User Guide for internal training and reference.
By creating a single source of truth across the portfolio, Lenvi Riskfactor has delivered tangible operational efficiencies that would have been difficult to achieve otherwise. With all the data and insights required for effective portfolio management housed in one central platform, both operational and client teams avoid losing valuable time cross-referencing data across spreadsheets, Word files, and fragmented systems. Instead, they
benefit from a unified view they can rely on.
This consolidated visibility enables smoother audits, more effective client oversight, and greater confidence in the accuracy of portfolio data. With these foundations firmly in place, Cynergy can concentrate on optimising wider processes and driving growth - secure in the knowledge that its core business operations are robust and reliable.
Riskfactor is part of the furniture for us at Cynergy. While I don’t know anybody else who doesn’t use it, I would wholeheartedly recommend it to anyone considering improving their risk and portfolio management. Why I would make that recommendation doesn’t need dressing up – it just works.
Steve Chambers - Head of Compliance Risk, Cynergy Business Finance
It’s been a privilege to work with Cynergy. We’ve built a fantastic, strong relationship with Steve and the team, and work closely with them to support their use of Lenvi Riskfactor in a way that works for the evolving needs of their business. It’s a pleasure to work alongside such friendly and forward thinking people – and look forward to seeing what the future brings for them.
Katie Wootton, Senior Customer Success Manager - Lenvi Riskfactor
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