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Insights

With decades of experience driving progress and transformation globally, no one knows lending like we do. Read the latest opinions and insights from our lending experts.

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The diverse needs of borrowers and the critical role of technology

Rising interest rates, a hike in inflation, and higher energy prices have increased the cost of living, putting more pressure on borrowers.

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FCA predicts the impact of big tech's entry into the retail finance sector

While the FCA predicted there would be a number of benefits for consumers in the short term, the long term effects could adversely impact competition and negatively disrupt the market.

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5 aspects of modern outsourced servicing

If the last few years have proven anything it’s that lenders need to be flexible and quickly adapt to change. Unexpected events have resulted in unforeseen changes in personal circumstances for many. This has created an increasingly complex borrower market. 

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The smart approach to due diligence

Is your organisation still using spreadsheets to manage portfolio risk? Jon Watts, Head of Product at Lenvi's risk management and KYC services, reveals a smarter approach to due diligence that will save you time and resources, improve risk management and bring greater consistency to your auditing.

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How can you best support your borrowers through the financial crisis?

We’ve all seen the news. As soaring inflation is followed by a surge in interest rates, huge numbers of people across the UK are struggling to make ends meet. Cassie Stephenson, Chief Operating Officer at Lenvi, reports the time has come for a new level of customer service excellence.

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Soaring prices ramp up the risk of receivables fraud

As businesses struggle from the impact of rampant inflation, how can the receivables sector protect itself from an inevitable surge in fraud?

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Another tough year for receivables finance

As fears over rising levels of customer vulnerability and fraud increasingly turn to reality, Andrea Tanner reports on key developments to look out for in 2023 – as well as signs of hope, and how we might be able to help.