Meet The AI Virtual Assistant Bringing Riskfactor's Data to Life

Meet The AI Virtual Assistant Bringing Riskfactor's Data to Life

Riskfactor already puts an unparalleled depth of data at your fingertips  across your portfolio, third-party integrations, and machine learning forecasts. Users benefit from a wealth of insightful data and information, the next step is knowing where to look first, what it all means together, and what to do next.

That's where Lenvi’s innovative Virtual Assistant comes in and is the next step in Riskfactor's evolution. Same foundation you trust, now with a smarter, more conversational way to turn data into decisions. Built by industry experts.

What is the Riskfactor Assistant?

It’s an AI Virtual Assistant built directly into Riskfactor. Rather than sending you hunting through screen after screen, it brings the information that matters to you — summarising the risk position, highlighting what needs attention today, and suggesting the next actions you should consider taking.

What sets the Riskfactor Assistant apart is that it isn't a generic AI tool. It's powered by a Large Language Model for the world of Receivables Finance. It understands Riskfactor's metrics, reads your user commentary, and learns from your lender-specific policies and procedures documentation. That means insight offered is grounded in the reality of how your business and your risk policies actually work.

Why the Riskfactor Assistant is a benefit to you?

Insight, not just data

Riskfactor's strength is its breadth of data. Your Virtual Assistant helps you unlock it in seconds surfacing the needle in the haystack and blending results from a variety of sources into a single, clear picture. On the Dashboard, your Virtual Assistant describes the clients requiring attention today, and it's far more sophisticated than simply listing the highest risk scores. It picks up triggers referenced in your lender documentation, pulls in relevant user commentary, and explains why a client needs attention.

Grounded in your policies

Because your Virtual Assistant learns from your lender credit risk policies and procedures, it can evaluate your portfolio against your own rules. Ask it to check a concentration limit or confirm whether a client meets the criteria for your next portfolio review meeting.

Action, not just analysis

Your Virtual Assistant doesn't stop at telling you what's happening, it suggests practical next steps. Flagged pressure on DSO or Net Utilisation? It will point it out and recommend follow-up checks. You can interact by typing or by voice, ask follow-up questions, and even ask it to record action points as a follow-up note, tagged against the relevant Portfolio Review Meeting category, directly in Riskfactor.

Context across your whole portfolio

Wherever you are in Riskfactor, your Virtual Assistant is working hard with you. Move to a client's entity properties screen and it automatically summarises the risk position, highlights current concerns, and references lender policy. Step back to the portfolio view and it can compare clients against their peers, identify where a client sits in the rankings, and explain the key drivers behind its risk score. Ask about historic trends monthly dilution, DSO, spikes and dependencies and your Virtual Assistant will present the data alongside a clear narrative explanation.

The depth of Riskfactor, made conversational

The breadth of data available in Riskfactor has always been its power, now including third-party data integrations and our machine learning forecasting module. When coupled with your Virtual Assistant’s technology, it offers a powerful new way to engage with that data: ask questions in plain language, get answers grounded in your own policies, and move straight from insight to action.

Response comes with citations to the documents it references, so you stay in control and can verify the reasoning behind every recommendation.