Best-of-breed mortgage agent software
Lenvi’s FCA-regulated, Fitch-rated servicing platform is purpose built to support mortgage servicing teams. We help lenders deliver consistent, compliant, and efficient service, powered by intuitive tech and AI-enhanced workflows.
Modular, future-proof mortgage lender software
As customer expectations rise and regulatory demands intensify, in-house servicing teams need more than just software, they need a platform that works the way they do.
Lenvi’s mortgage servicing software is designed to streamline agent workflows, reduce manual effort, and enhance customer outcomes. Whether you’re scaling operations or modernising legacy systems, we help your teams deliver with confidence.
Managing a mortgage portfolio presents unique challenges, from meeting Consumer Duty obligations to adapting to rising customer expectations. For teams relying on outdated systems, the technology gap only widens.
Lenvi's mortgage servicing software solves these challenges
Simple to implement and easy to scale, it delivers a seamless servicing experience through:
Agent-first design
Built around the needs of servicing teams, with intuitive dashboards, smart task automation, and real-time data access to reduce call handling times and improve resolution rates. tes test ettsggs
Embeded compliance
FCA-regulated and designed with built-in workflows to support Consumer Duty, vulnerability protocols, and regulatory reporting.
AI-powered support
Tools such as Lenvi AIDA classify documents, detect vulnerability, and surface insights, freeing up agent time to focus on high-value, human-centric interactions.
Seamless integration
API-first architecture connects effortlessly with your existing systems, enabling a unified customer view and reducing manual effort.
Self-service capabilities
Empower customers to manage their accounts online, reducing operational overheads and improving satisfaction.
Your outsourced, in-house team
Our Customer Excellence Centre doesn’t just act as external suppliers of mortgage and loan servicing. We’re a seamless extension of your client with the same dedication, values and voice. We align with your goals, values and customer expectations, acting as a true extension of your team. You gain the consistency and control of in-house support, with the flexibility and efficiency of outsourcing.
Awards & Accreditations
Maximise your servicing potential
Enable friction-free servicing
Lenvi enables friction-free servicing that satisfies stakeholders and enhances customer experiences. Our mortgage servicing software boosts efficiency, drives compliance, and provides a step change to your competitive edge.
Meet regulatory compliance
Ensure you meet all regulatory requirements with fully configurable software, powered by Lenvi’s expert compliance team. Our platform ensures complete accuracy in recording automated cash movements and reconciliation.
Expand your reach
Expand your reach, improve service delivery, and maximise your potential with a single platform that evolves with your business.
Mortgage servicing software features
With a comprehensive feature set customised to your exact requirements with an extensible API, this is the only mortgage servicing software you need to meet the demands of your customers now and into the future.
Your starting point for a flexible future
Stay ahead by extending and customising your mortgage servicing software in any way you choose using the open source software development kit (SDK).
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Comprehensive API connects to third party platforms so you can do more with your data.
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Embed third party services and solutions to enhance your processes and the range of services offered to customers.
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Use the shipped integration patterns to accelerate development and deployments.
Allow your customers to self-serve
Give borrowers greater control of their accounts through a customer self-service portal.
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Give easy access to key account information such as balances, repayment schedules, statements and other vital information.
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Use audit trails and customer data to enable more accurate reporting and deeper business intelligence insights.
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Build and orchestrate automated processes and manual workflows to improve the customer experience – and your operational efficiency.
What makes us different
Our mortgage servicing software stands out with these core strenghts
FCA-regulated and Fitch-rated for peace of mind
AI-infused tools for smarter servicing
Agent-first UI designed for speed, clarity and ease of use
COMPANIES WHO TRUST US
Lenvi Achieves High-Performance Fitch Servicer Rating
The Fitch rating is based on Lenvi’s ability to provide primary servicing of residential mortgages. The high rating is a testament to Lenvi’s operational excellence, technological infrastructure, and unwavering commitment to maintaining the highest standard of compliance.
Why Lenvi?
A wealth of expertise. Lived experience. A track-record of success. On-hand human support. Lending solutions that deliver industry leading innovation.
in credit assets managed across our platforms
trust our platform, including major mortgage providers
supported in mortgage assets by pur Cardiff Centre of Excellence
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Other Solutions
Loan management software solutions
End-to-end loan servicing software that uses intelligent workflows, improved data transparency and fully customisable tools.
Standby servicing solutions
Our standby servicing solutions allow your portfolios to be fully administered if something happens to your business.
Loan origination software
Our software helps to reduce your costs, increase overall efficiency and streamline your processes.
Overcoming key challenges in Mortgage Servicing Industry
We currently manage more than £23 billion of UK mortgage assets direct from our Cardiff centre of excellence, supporting our clients across first charge, second charge and specialist mortgage products.
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