State of the Nation Report: The Generation Gap
DOWNLOAD

Complaints data publication

Complaints data publication


The Financial Conduct Authority (FCA) requires all companies regulated by them to publish high level information about complaints. The information is published twice a year from 1 January to 30 June and 1 July to 31 December. The FCA also requires firms to break down the nature of complaints into product categories. Currently, all complaints we receive relate to Home Finance - 2nd Charge Mortgage administration. We’ve listed our complaints data below.


Complaints Publication Report


Firm name: Lenvi Servicing Limited
Group (if applicable): N/A
Other firms included in this report (if any): N/A
Period covered in this report: 01/01/25 to 30/06/25

Complaints data publication - a table with open and resolved complaints cases