Complaints data publication

Complaints data publication


The Financial Conduct Authority (FCA) requires all companies regulated by them to publish high level information about complaints. The information is published twice a year from 1 January to 30 June and 1 July to 31 December. The FCA also requires firms to break down the nature of complaints into product categories. Currently, all complaints we receive relate to Home Finance - 2nd Charge Mortgage administration. We’ve listed our complaints data below.


Complaints Publication Report


Firm name: Lenvi Servicing Limited
Group (if applicable): N/A
Other firms included in this report (if any): N/A
Period covered in this report: 01/01/25 to 30/06/25

Complaints data publication - a table with open and resolved complaints cases