Insights

With decades of experience driving progress and transformation globally, no one knows lending like we do. Read the latest opinions and insights from our lending experts.

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What ChatGPT means for FinTech

Tom Martin, Lenvi's Chief Technology Officer explores what ChatGPT means for fintech.

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Fraud evolution: are we capable of dealing with it?

Mark Watkins and Christopher Hart, from Lenvi's Riskfactor team worked in collaboration with Factors Chain International (FCI) to discuss the evolution of fraud and how to stop it.

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BNPL firms consulted on draft legislation

After concerns were raised in 2021, the government announced its intention to regulate Buy Now Pay Later (BNPL) products. Martin Kisby, Director of Risk and Compliance at Lenvi, shares his thoughts on the proposed legislation.

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How PF1 delivers industry leading customer lending experiences

Our new loan management system will enable you to take back control of lending, writes Tom Martin, Chief Technology Officer for Lenvi.

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Making borrowing and lending easier and fairer for all

Richard Carter, Chief Executive Officer of Lenvi shares his views on how to revolutionise lending and make borrowing easier and fairer for all.

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The diverse needs of borrowers and the critical role of technology

Rising interest rates, a hike in inflation, and higher energy prices have increased the cost of living, putting more pressure on borrowers.

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FCA predicts the impact of big tech's entry into the retail finance sector

While the FCA predicted there would be a number of benefits for consumers in the short term, the long term effects could adversely impact competition and negatively disrupt the market.

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5 aspects of modern outsourced servicing

If the last few years have proven anything it’s that lenders need to be flexible and quickly adapt to change. Unexpected events have resulted in unforeseen changes in personal circumstances for many. This has created an increasingly complex borrower market. 

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The smart approach to due diligence

Is your organisation still using spreadsheets to manage portfolio risk? Jon Watts, Head of Product at Lenvi's risk management and KYC services, reveals a smarter approach to due diligence that will save you time and resources, improve risk management and bring greater consistency to your auditing.

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How can you best support your borrowers through the financial crisis?

We’ve all seen the news. As soaring inflation is followed by a surge in interest rates, huge numbers of people across the UK are struggling to make ends meet. Cassie Stephenson, Chief Operating Officer at Lenvi, reports the time has come for a new level of customer service excellence.

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Soaring prices ramp up the risk of receivables fraud

As businesses struggle from the impact of rampant inflation, how can the receivables sector protect itself from an inevitable surge in fraud?

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Another tough year for receivables finance

As fears over rising levels of customer vulnerability and fraud increasingly turn to reality, Andrea Tanner reports on key developments to look out for in 2023 – as well as signs of hope, and how we might be able to help.